This specialty trains senior technicians capable of maintaining and repairing computer equipment. They can also install new equipment or provide training for
users.
Skills sought from an HND in Computer Hardware Maintenance
- General Skills
- Self-employed, work together as a team
- Analyse, synthesize professional document (French, English)
- Oral and written business communication (French, English)
- Participate in /conduct an approach to the management of a project
- Know and exploit professional and institutional networks in the computer sectors
- Specific Skills
- Diagnose remotely a computer hardware or software malfunction; Identify the resources needed to resolve the malfunction and refer the call if necessary (on-site maintenance, specialized technician)
- Guiding the user to resolve the malfunction or take control at a distance
- Identify the phases of intervention from the information of the help desk diagnosis, the hot line, the manufacturer's files
- Change or repair a defective item or assembly
- Configure the workstation as needed by the user and perform functional tests
- Perform cleaning and adjustment operations on materials and equipments
Career opportunities
- IT project manager
- IT Developer
- Automatic distribution maintenance technician